Roles
The specialist roles our Fiji-based teams perform as an extension of our clients' businesses — across travel, e-commerce and construction.
Database Consultant
Maintains accurate and up-to-date product and supplier data, including contract loading and system updates, ensuring information is entered and managed accurately across relevant systems.
Wholesale Processing Consultant
Manages booking requests and supplier follow-ups, ensuring timely confirmations and providing any additional information required to complete bookings.
Wholesale Reservations Consultant
Manages wholesale reservations, including bookings, amendments and confirmations, ensuring a smooth and efficient reservation process.
Retail Processing Consultant
Manages retail travel documentation, including passports, invoices and final itineraries, ensuring accurate and timely processing while supporting agents and internal teams.
Ticketing Consultant
Manages ticketing requirements, including ticket issuance, changes, reissues, cancellations, refunds and Electronic Miscellaneous Documents (EMDs), ensuring accurate and timely processing.
Customer Service Agent
Provides customer care support by handling product enquiries, warranty claims, returns, orders and general customer concerns, ensuring issues are resolved in line with company policies and New Zealand Consumer Guarantees Act (CGA) requirements.
Sales Consultant
Assists customers with product enquiries and purchasing decisions, providing product information and recommendations while supporting sales and customer satisfaction.
Customer Service Sales Associate
Manages customer accounts and provides sales and customer service support, assisting with product enquiries, quotations, orders and pricing for building and construction products. Builds strong customer relationships while ensuring accurate and timely support throughout the sales process.
Looking for a dedicated team like this?
We can provide skilled individuals or full teams, trained to your processes and systems.