Frequently Asked Questions

Rosie Outsourcing is a Fiji-based business process outsourcing (BPO) company providing professional customer service, sales, administration and operational support. Our vision is to be Fiji's best outsourcing company, delivering exceptional service and creating opportunities for local talent.

We provide a range of outsourced services including customer service, sales support, reservations, ticketing, order processing, database management, account management and administrative support.

We support businesses across a range of industries, including Travel & Tourism, E-commerce & Retail, and Building & Construction, with services tailored to each client's operational requirements.

We combine skilled local talent with a strong focus on service excellence, reliability and long-term client partnerships. We aim to be Fiji's best outsourcing company by delivering high-quality support and creating lasting value for our clients.

Yes. We can provide dedicated individuals or teams who work as an extension of your business and are trained to meet your processes, systems and service requirements.

Our teams are based in Fiji and provide support to businesses both locally and internationally.

Outsourcing can help businesses improve efficiency, access skilled resources, manage workloads and allow internal teams to focus on their core business activities.

We work closely with our clients to understand their processes and expectations. Our teams receive appropriate training and are supported through performance monitoring, quality checks and ongoing communication.

Simply get in touch with our team to discuss your business requirements. We'll take the time to understand your needs and explore an outsourcing solution that works for your business.