A Trusted, Professional Outsourcing Partner in Fiji

“Working with Rosie Outsourcing has been an amazingly easy process. Working with them has helped fast-track our day-to-day processes. Their team is very flexible and made working with them a breeze. I highly recommend them.”

“I've been very satisfied with Rosie Outsourcing's work. They are professional, attentive and reliable. I recommend them as a smart offshore solution.”

“The best thing about Rosie Outsourcing is their ability to recruit and hire talented, hardworking team members in the Fiji Islands, give them the support they need to be successful, and foster a work environment that is fun and helps employees push for excellence.”

“We started our journey with Rosie Outsourcing in 2024 with just three customer service representatives. At the time, outsourcing wasn’t something we had seriously considered, but we decided to take the risk — and we couldn’t be happier that we did. What started with three customer service reps has grown into a team of 11 across two departments: customer service and retail-based phone sales. The results have been fantastic. Our customer service reviews have been consistently amazing, and the quality, professionalism and dedication of the Rosie team have played a huge part in that success. One of the things we value most about working with Rosie Outsourcing is how easy they are to work with. They genuinely take the time to understand our business and what we need from each role, and they help us find the right people for the job rather than simply filling positions. The team has been incredibly supportive throughout the entire process, from recruitment and onboarding through to the ongoing management of our operation. For us, outsourcing from New Zealand to Fiji has been an absolute game changer. Being in the same time zone makes communication and day-to-day operations incredibly straightforward, while Fiji being just a three-hour flight from New Zealand means we still feel very connected to our offshore team. It never feels like we are working with a team that is on the other side of the world. Rosie has also been incredibly accommodating when it comes to making the partnership work for our business. They even supported us in bringing our own manager over from New Zealand to oversee and manage the entire operation in Fiji. Rosie made the onboarding and visa process incredibly easy, taking away much of the complexity and allowing us to focus on building a successful team. The growth we have experienced since partnering with Rosie has exceeded our expectations. We have been able to scale our team significantly while maintaining a high level of service and customer satisfaction, and we genuinely see the Rosie team as an extension of our own business rather than simply an outsourced provider. We would highly recommend Rosie Outsourcing to any business considering outsourcing. Whether you are looking to start with a small team or scale an existing operation, Rosie provides the people, support and flexibility to make it work. Taking that initial step into outsourcing was one of the best decisions we have made, and we are incredibly excited about continuing to grow our partnership with Rosie in the years ahead.”

“For the past three and a half years we've had the privilege of working with a dedicated support team that has become an integral part of our business. Their long-standing staff provide us with great support and continuity, which has made a real difference to the way we operate and our productivity.”